Pulp mill with a tall chimney next to a river
Pulp and Paper Industry - Gas Fan, Vacuum Pump, Medium Consistency Pump

Avoided $65K per Stop: How Nicolaides Caught Pump Cavitation at CMPC's Pulp Mill

Prioritized alerts delivered faster intervention on critical assets at CMPC Laja.

$65K+

in downtime costs avoided per incident

160

I-care sensors connected to MultiViz

260,000 t

of pulp produced per year at CMPC Laja

The story in brief

Nicolaides, a trusted maintenance provider in Chile, upgraded CMPC Laja’s pulp mill with 160 I-Care sensors and Viking Analytics’ AI platform to streamline machine monitoring. Previously reliant on manual data review, the team now benefits from real-time, prioritized insights—saving time and enabling early interventions. In one case, AI flagged cavitation in a vacuum pump, helping prevent environmental risk. With each unplanned stop costing an estimated $65K, the impact is clear: smarter maintenance, faster response, and measurable savings.

Challenge

Too much data, not enough time to find the faults

Solution

Result

Avoided $65K+ in downtime costs per incident through early fault detection

The real value is preventive diagnostics weeks or even months in advance; CMPC can confirm findings in the field and act before failures ever happen.

Nicolás Pérez Briones

Monitoring Manager, Nicolaides

At a glance
Industry · asset

Pulp and Paper Industry - Gas Fan, Vacuum Pump, Medium Consistency Pump

Partner

Nicolaides Industrial

Location

Laja, Chile

Monitoring setup

160 I-care wireless vibration sensors

Employees

384

Production

260,000 t pulp and 70,000 t sackraft paper per year

Cover of the Nicolaides and CMPC case study PDF
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Technical deep dive · inside the full PDF

How MultiViz spotted cavitation in a vacuum pump before it became an environmental risk

A shift in asset priority was the first signal. The deep dive in the PDF shows what Nicolaides' analysts saw when they dug into the data.

  • Acceleration and velocity RMS trends, colored by automatically detected operating modes
  • The spectrum signatures that pointed to cavitation
  • How the finding went from alert to CMPC's field technicians
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The whole story in one PDF: what happened, the technical deep dive with MultiViz screenshots, and the results.

Cover of the Nicolaides and CMPC case study PDF
  • How Nicolaides scaled monitoring to 160 sensors without adding workload
  • Three early catches: a pulp pump, an incineration gas fan and a vacuum pump
  • Technical deep dive on the vacuum pump, with MultiViz screenshots
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